Terms and Conditions
Please contact us using the email address you provided when paying for your order. Based on customer privacy protection, we have the right to refuse to provide inquiry services!
Amendments and modifications: We reserve the right to revise and modify these terms and conditions periodically to reflect changes in market conditions, technology, payment methods, laws, regulations, system functions, or for any other necessary reasons. Such changes will be made at our sole discretion.
Policy Applicability: You will be subject to the policies and terms in effect at the time of your order. However, if changes are required by law or government authorities, these changes will apply to previous orders. We may notify you of policy changes before shipping confirmation, in which case we assume that you accept the updated terms and conditions unless otherwise stated.
Agree to Terms: By accessing or using the Service, you agree to be bound by the terms and conditions herein. If you do not agree, you must not use or access the Service.
Payment Methods
Accepted Payment Methods: We currently accept Visa, MasterCard, American Express, Discover, JCB, Diners Club and PayPal as payment methods.
Pricing
Dynamic Pricing: As a platform, our prices may change. The final price will be calculated at checkout. We do not offer a best price guarantee or price match policy.
Placing an Order
Order Availability: All orders are subject to availability and items in your shopping cart will not be reserved. To complete an online purchase, you must provide your full name, phone number, email address, and any other required information.
Right to Cancel: We reserve the right to cancel an order in the following circumstances:
Product not available/in stock
Incorrect billing information or cannot be verified
Order marked as unusual or susceptible to fraud
Payment not received within 7 days of order placement
Pricing error on the website
We are unable to ship to the address provided
Events beyond our control
Typical, pricing, or other errors
Order Modifications: Order details cannot be changed after an order has been placed. However, customers can request a cancellation before the order is shipped. Our customer service team will attempt to cancel your order upon request.
Cancellation Policy: Cancellation requests are not guaranteed. If approved, all fees will be refunded and you will receive an email confirmation. If cancellation is not possible, the order will proceed as normal.
Processing Time
Variability: Order processing time may vary depending on size selection, seller fulfillment, and quality control. Tracking numbers are typically provided within 72 hours.
Cancellation
Before Shipment: Orders can be cancelled before shipment, but cancellation is not guaranteed. Please contact us for any cancellation requests.
Returns
Return Period: Returns are accepted within 7 days of delivery, provided the item is in its original condition and with our tags attached.
Refund Policy: Full refund will be given upon successful return. Buyers are responsible for all shipping costs and our team will provide a return address after return confirmation.
Return Agreement: Once a return is agreed, no modifications will be accepted. Please contact us before returning any product.
Size Exchange
Eligibility: Size exchange is available if the item is unused and with our tags attached. Each order is eligible for one exchange.
Shipping and Fees: Buyers are responsible for all shipping costs (return and re-shipment) and any additional costs such as price difference between different sizes and sales tax (if applicable). Our team will provide a return address after confirming the exchange.